Refund Policy

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Refund Policy

Last Updated: October 6, 2026

At REVER, we are committed to providing a reliable shopping experience through a clear and straightforward returns process.

01

Return Period

We offer a standard return service within 5 days of delivery. Customers also retain their statutory right to return or exchange eligible products within 14 days, subject to applicable Egyptian consumer protection laws.

02

Return Conditions

For non-defective items returned through our standard process, the following conditions apply:

  • Items must be in their original condition.
  • Items must be unworn and unwashed.
  • Original product tags must remain attached.
  • Items must not be damaged or altered.

These conditions do not restrict statutory consumer rights.

03

Manufacturing Defects

Please report manufacturing defects within 5 days of delivery for prompt assistance. Customers retain their statutory 30-day rights regarding defective or non-conforming products, regardless of whether the original tags remain attached.

04

Return Process & Refunds

To request a return or exchange, contact our customer support team with your order number and product details. Eligible refunds are processed through the original payment method in accordance with applicable law.

05

Contact Information

For return requests or further assistance, please contact us.

Website: rever-zone.com

Phone & WhatsApp: +201043112204

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