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Frequently Asked Questions
Find clear answers to the most common questions about our products, orders, shipping, and returns — all in one place.
Yes, you can change or cancel your order within 1 hour of placing it.
After that, the order will be processed and cannot be modified.
We strive to process and ship all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible:
- Delivery within 2–10 business days.
- Shipping cost:
• Cairo & Giza: 50 EGP.
• Alexandria & Beheira: 65 EGP.
• Delta & Canal Cities: 70 EGP.
• Upper Egypt (North): 75 EGP
• Upper Egypt (South): 80 EGP.
• Sinai & New Valley: 90 EGP.
• Free shipping on orders over 2,500 EGP.
Yes, follow us on Instagram or subscribe to our newsletter to stay updated with the latest offers.
We try our best to match real colors, but slight variations may occur due to lighting or screen settings.
Yes, you can return or exchange an item within 14 days of receiving it, provided it's in its original condition.
We provide a size chart under each product.
You can also contact us for personalized sizing help.
Yes, all our products are 100% authentic and exclusively designed and manufactured by REVER.
Currently, we ship only within Egypt. International shipping is coming soon.
- Wash inside out.
- Use cold water and mild detergent.
- Avoid tumble drying; air dry in the shade is best.
No, our prints are made to last with proper washing and care.
You can reach us via:
- Instagram DM: @rever.zone
- WhatsApp: +201558142204
- Email: rever.zones@gmail.com
Our customer service is available every day of the week from 10 AM to 10 PM.
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